Conversational AI: everything you need to know about it by SoftTeco Once the information is spoken, the ASR comes to work and translates it into a machine-readable format for further process. ASR is one of the most popular and revolutionary…
Zendesk vs Intercom: A comparison guide for 2024
Intercom vs Zendesk: Comparing features, integrations, and pricing Intercom feels more wholesome and is more client-success-oriented, but it can be too costly for smaller companies. Using our API and apps framework you can build pretty much anything. And once you…
6 Factors Why Customer Service In Logistics Is Important
Examining the effect of logistics service quality on customer satisfaction and re-use intention PMC This not only improves customer satisfaction but also contributes to building a positive brand image and fostering long-term customer loyalty. To overcome these challenges, it is…